Privacy Policy

Who We Are

Peace of Mind Insurance Agency, LLC is an insurance agency. We use information you provide to respond to requests, discuss final expense insurance options, support applications, and communicate with customers and prospective customers.

Information We Collect

• Contact information such as name, phone number, email address, mailing address, and preferred call time.
• Insurance-related information you choose to provide, such as age range, state, coverage interest, beneficiary concerns, health or eligibility information, and application details.
• Communication records such as form submissions, call notes, text messages, emails, opt-in records, opt-out records, date, time, page submitted, IP address, browser or device data if collected, and consent language version.
• Website usage information such as pages visited, referring page, general device information, and analytics data if enabled.

How We Use Information

• To respond to requests for information, quotes, appointments, and policy service.
• To call, text, or email you when you have provided consent or when otherwise permitted by law.
• To evaluate insurance options, submit or service applications, coordinate with licensed agents and insurance carriers, and maintain compliance records.
• To operate our website, CRM, dialer, texting tools, email tools, security, compliance, and customer-support systems.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share mobile opt-in information, text message consent, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers who help us operate calls, texts, CRM, compliance, hosting, security, or customer-support functions, but only so they can provide services for Peace of Mind Insurance Agency, LLC and not for their own independent marketing.

When We Share Information

We may share information with licensed agents, insurance carriers, service providers, technology vendors, compliance vendors, regulators, or other parties when needed to provide requested services, submit or service insurance applications, comply with law, prevent fraud, protect rights, or operate our business.

Your Choices

You may opt out of text messages by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. You may reply HELP for help. You may ask during a call to be placed on our internal Do Not Call list, use an email unsubscribe link, or email optout@peaceofmindinsuranceservices.com.

Contact

Privacy or opt-out requests may be sent to optout@peaceofmindinsuranceservices.com.